Industries We Support

Ember partners with commerce-driven organizations navigating digital transformation across Salesforce Commerce, Order Management, and CRM.

Our experience spans industries where scalable digital infrastructure is critical to growth.

Retail & Direct-to-Consumer Brands

Commerce-first retail organizations require platforms that support rapid growth, international expansion, and seamless customer experiences.

We work with retail and DTC brands implementing or optimizing Salesforce Commerce to unify storefront performance, fulfillment workflows, and customer engagement.

Typical transformation initiatives include:

  • Salesforce B2C Commerce implementation

  • Headless storefront architecture

  • Multi-site international deployments

  • Integration with ERP and fulfillment systems

  • Customer lifecycle data alignment through CRM

Our focus is enabling retail organizations to scale without operational complexity.

Consumer Products

Consumer product companies increasingly rely on direct customer relationships rather than traditional wholesale channels.

Salesforce Commerce enables these organizations to launch and scale direct-to-consumer capabilities while maintaining operational visibility across fulfillment, inventory, and customer data.

Common engagement areas include:

  • Direct-to-consumer commerce launches

  • Subscription and repeat purchase workflows

  • Order Management integration

  • CRM-driven customer lifecycle management

  • Digital ecosystem integration across commerce and operations

High-Growth Digital Brands

Venture-backed and rapidly scaling digital brands often reach a point where early technology decisions limit growth.

We partner with organizations that need to transition from early-stage systems into scalable Salesforce ecosystems capable of supporting rapid expansion.

Typical initiatives include:

  • Commerce platform replatforming

  • Architecture redesign

  • Order orchestration improvements

  • Data model alignment across CRM and Commerce

  • Performance optimization

Our role is to bring architectural clarity to environments that have evolved quickly.

Multi-Brand Commerce Organizations

Companies managing multiple brands or storefronts require centralized architecture while maintaining brand autonomy.

Salesforce Commerce supports multi-site ecosystems that allow shared infrastructure across brands while preserving unique customer experiences.

Areas of focus include:

  • Multi-site commerce architecture

  • Shared order management infrastructure

  • Global commerce expansion

  • CRM data unification across brands

  • Operational scalability

Companies Undergoing Digital Transformation

Many mid-market organizations have begun their digital transformation journey but require architectural direction to unify platforms and workflows.

Ember partners with leadership teams seeking to align Commerce, Order Management, and CRM into a cohesive digital ecosystem.

Our work often includes:

  • Salesforce ecosystem architecture planning

  • System consolidation and modernization

  • Integration strategy development

  • Governance and operational alignment

  • Long-term platform scalability

Transformation succeeds when systems are designed intentionally — not assembled incrementally.

Our Ideal Engagement

Ember works best with organizations that are:

  • Commerce-first businesses

  • Scaling beyond early platform implementations

  • Implementing or optimizing Salesforce Commerce

  • Aligning Order Management with digital storefronts

  • Modernizing CRM infrastructure

Our clients typically operate in the mid-market, where growth requires both strategic architecture and efficient execution.

Build the Infrastructure for Your Next Phase of Growth

If your organization is scaling rapidly or navigating digital transformation, Ember can help design the Salesforce ecosystem that supports your next stage.